Vote of Approval From MIA Members

CLEVELAND – The Marble Institute of America (MIA), according to its members, is doing a very, very good job.
A March membership survey, conducted by Collegiate Research Services (CRS) of Oberlin, Ohio, shows that 94 percent of the respondents said they’re satisfied with their relationship with MIA – and that 96 percent plan to continue with their membership.
The study also showed that more than a third of those surveyed found their MIA membership to be more valuable than their associations with other trade groups. Nearly nine out of ten survey respondents also noted they’d be likely to recommend MIA membership to a colleague.
The study also showed keen interest in expressing those opinions, with CRS noting a high 35-percent return rate of surveys from MIA members.
“We’re delighted and very appreciative of the tremendous response and valuable input we’ve received from members,” says Garis F. Distelhorst, MIA executive vice president. “Our members’ satisfaction is paramount, and their needs, desires and suggestions will play a critical role as MIA continues to assess the value of current programs and activities to members, and explores new options.”
Survey respondents noted that MIA could take a stronger role in promotion and advocacy of stone. Two-thirds of those surveyed indicated interest in a stone-marketing campaign.